Summary: the entity will process its data for the management of contractual relations with the legal entity in which the affected party provides its services.

a) Identity of the person responsible for the treatment:

Responsible Emergia Contact Center, S.L. Phone 91 286 0800
Address Avenida del Ensanche de Vallecas 37, 5ª Planta, 28051 Madrid, Madrid Contact This email address is being protected from spambots. You need JavaScript enabled to view it.
b) Data subject to processing: we will treat the minimum data essential for your professional location, such as name, surname, email address, telephone number, as well as the data of the entity in which you provide your services.

c) Purpose of the treatment: the maintenance of relations of any kind with the legal entity in which the affected person provides his services.

d) Automated decisions: automated decisions are not made and profiles are not segmented.

e) How long will we keep your data? The data will be processed during the maintenance of the contractual relationship between Emergia Contact Center, S.L. and the entity in which it provides services, and subsequently and once it has concluded, during the period of time by which contractual liabilities could be settled between the parties.

f) Legal basis of treatment: the legal basis for the processing of its data is the legitimate interest of Emergia Contact Center, S.L. in relation to the maintenance and management of its relationship with its client entities.

g) Origin of the data: the interested party.

h) Recipients of the data:
a. Data communications: data is not communicated to third parties unless there is a legal obligation.
b. Treatments on behalf of third parties: Emergia contact Center, S.L. has contracted with certain suppliers the provision of services that imply access to personal data. These services include the provision of information technology services, or support services in the management of collections and payments.

i) International data transfers:
The following international data transfers are made:
Recipients Purpose Legal basis
Google INC.
Suitable or appropriate guarantees: Adhesion to Privacy Shield.
Provision of e-mail services and office Cloud. Execution of contract
j) Exercise of rights: You have the right to obtain confirmation about whether we are treating personal data that concerns you, or not. As interested, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

In those cases in which the treatment of your data was based on your consent, you may revoke it at any time.

In those cases where it is legally applicable, you will have the right to the portability of the data, which implies that you have the right to receive the personal data relating to your person, that we are dealing with, and store them in your own device, this right also allows you to request that we communicate your data to another person responsible for the treatment.

Also, in case you consider that there is a problem or an incident in relation to the data processing you can contact the entity through the contact address indicated in this document, and in any case, you have the right to file a claim before the Control Authority regarding the protection of personal data, which in the case of Spain is the Spanish Agency for Data Protection.

Delegate of Data Protection: This email address is being protected from spambots. You need JavaScript enabled to view it.

To exercise your rights you must send us a request to the email address This email address is being protected from spambots. You need JavaScript enabled to view it. attaching a copy of your ID, or other document that identifies you legally.