Legal notice and information about the conditions of use of Emergia Contact Center, S.L.
Identifying data of the owner of the web
In compliance with the duty of information stipulated in Article 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, Emergia Contact Center, S.L. (hereinafter Emergia Contact Center) as the owner of the website www.emergiacc.com proceeds to communicate the identification data required by the referred standard:
- Company name: Emergia Contact Center, S.L.
- Registered office: Avenida del Ensanche de Vallecas 37, 5th Floor, Madrid
- CIF: B-63691570
- Registration data in the Mercantile Registry: Madrid Commercial Registry on Sheet M-658307, Volume 36737, Folio 98
This information complies and regulates the conditions of use, limitations of liability and obligations that users of the Web page that is published under the domain name www.emergiacc.com assume and undertake to respect.
"Page", domain www.emergiacc.com that is made available to Internet Users.
"User", natural or legal person who uses or browses the Site.
"Content", are the pages that make up the entire domain www.emergiacc.com, which make up the information and services that Emergia Contact Center makes available to Internet users. They contain messages, texts, photographs, graphics, icons, logos, technology, links, textures, drawings, sound and / or image files, recordings, software, appearance, graphic design and source codes and, in general, any kind of material contained in the Page.
"Hyperlink", a technique by which a User can navigate through different pages of the Web, or online, with a simple click on the text, icon, button or code that contains the link.
The simple and mere use of the Page grants the condition of user of the Page, either natural or legal person, and it implies the complete, full and unreserved acceptance of each and every one of the clauses and general conditions included in the Legal Notice. If the User is not satisfied with the clauses and conditions of use of this Legal Notice, he will refrain from using the Page.
This Legal Notice is subject to changes and updates, so the version published by Emergia Contact Center may be different at each time the User accesses the Portal. Therefore, the User must read the Legal Notice in each and every one of the occasions in which he accesses the Page.
Through the Site, Emergia Contact Center provides Users with access to and use of various Content published through the Internet by Emergia Contact Center or by authorized third parties.
The User is obliged and agrees to use the Site and the Contents in accordance with current legislation, the Legal Notice, and any other notice or instructions put to his knowledge, either by means of this legal notice or in any other place within of the Contents that make up the Page, as well as the rules of coexistence, morality and generally accepted good practices.
To this end, the user is obliged and committed not to use any of the contents for illicit purposes or effects , prohibited in the Legal Notice or by current legislation, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of the Contents, computer equipment or documents, files and all kinds of content stored on any computer equipment owned or contracted by Emergia Contact Center, other Users or any Internet user (hardware and software).
The user is obligated and commits not to transmit, disseminate or make available to third parties any kind of material contained on the Page, such as information, texts, data, content, messages, graphics, drawings, sound and / or image files , photographs, recordings, software, logos, brands, icons, technology, photographs, software, links, graphic design and source codes, or any other material to which he had access in his condition of User of the Page, without this enumeration having character limitative.
Also, in accordance with all this, the User may not:
- Reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify the Contents, unless you have the written and explicit authorization of Emergia Contact Center, which holds the corresponding rights, or that this is legally permitted.
- Delete, manipulate or in any way alter the "copyright" and other identifying data of the reservation of rights of Emergia Contact Center or its owners, fingerprints and / or digital identifiers, or any other technical means established for their recognition.
The User must refrain from obtaining and even attempting to obtain the Contents using means or procedures different from those that, according to the cases, have been made available for this purpose or have been indicated for this purpose in the Web pages where find the Contents or, in general, those that are usually used on the Internet for this purpose provided that they do not entail a risk of damage or disablement of the Page, and / or of the Contents.
All brands, trade names or distinctive signs of any kind that appear on the Site are the property of Emergia Contact Center or, where appropriate, third parties who have authorized their use, without it being understood that the use or access to the Portal and / or or to the Contents, attributes to the User any right over the aforesaid trademarks, trade names and / or distinctive signs, and without which the User may be understood to assign any of the exploitation rights that exist or may exist over said Contents.
In the same way, the Contents are the intellectual property of Emergia Contact Center, or of third parties where applicable, therefore, the Intellectual Property rights are the property of Emergia Contact Center or of third parties that have authorized their use, to whom the exclusive exercise of the rights of exploitation of the same in any form and, especially, the rights of reproduction, distribution, public communication and transformation.
The unauthorized use of the information contained in this website, as well as the infringement of the rights of Intellectual or Industrial Property of Emergia Contact Center or of third parties included in the Page that have transferred contents will give rise to the legally established responsibilities.
Those persons who intend to establish hyperlinks between their Web page and the Website must observe and comply with the following conditions:
- Prior authorization will not be necessary when the Hyperlink only allows access to the home page, but may not reproduce it in any way. Any other form of Hyperlink will require the express and unequivocal authorization in writing by Emergia Contact Center.
- No "frames" will be created with the Web pages or on the Emergia Contact Center web pages.
- There will be no false, inaccurate or offensive demostrations or indications about Emergia Contact Center, its directors, employees or collaborators, or the people who related to the site for any reason, or the users of the page, or the contents provided.
- It will not be declared or implied that Emergia Contact Center has authorized the Hyperlink or that it has supervised or assumed in any way the Content offered or made available to the Web page in which the Hyperlink is established.
- The Web page in which the Hyperlink is established may only contain what is strictly necessary to identify the destination of the Hyperlink.
- The Web page in which the Hyperlink is established will not contain illegal information or content, contrary to morals and generally accepted good customs and public order, nor will it contain content that is contrary to any third party's rights.
Availability of the Page
Emergia does neither guarantee the inexistence of interruptions or errors in the access to the Page or its Contents, nor that
Emergia Contact Center does not guarantee the absence of interruptions or errors in the access to the Page, its Contents, or that it is updated, although it will develop its best efforts to, in its case, avoid, correct or update them. Therefore, Emergia Contact Center is not liable for damages or losses of any kind caused to the User that result in failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the Portal service during the provision of it or prior.
Emergia Contact Center excludes, with the exceptions contemplated in the current legislation, any liability for damages of any kind that may be due to the lack of availability, continuity or quality of the operation of the Website and the Contents, due to non-compliance with the expectation of utility that users may have attributed to the Page and the Contents.
The function of the Hyperlinks that appear on this Website is exclusively to inform the user about the existence of other Websites that contain information on the subject. These Hyperlinks are not suggestions or recommendations.
Emergia Contact Center is not responsible for the contents of these linked pages, the operation or usefulness of the Hyperlinks or the results of such links, nor guarantees the absence of viruses or other elements in them that may cause alterations in the computer system (hardware and software), the user's documents or files, excluding any responsibility for damages of any kind caused to the user for this reason.
Access to the Site does not imply an obligation on the part of Emergia Contact Center to control the absence of viruses, worms or any other harmful computer element. The User is responsible, in any case, for the availability of adequate tools for the detection and disinfection of harmful computer programs, therefore, Emergia Contact Center is not responsible for possible security errors that may occur during the provision of the service. the Page, nor of the possible damages that can be caused to the computer system of the user or of third parties (hardware and software), the files or documents stored in it, as a consequence of the presence of viruses in the user's computer used for the connection to the services and contents of the Web, of a malfunction of the browser or the use of non-updated versions thereof.
Quality of the Page
Given the dynamic and changing environment of the information and services that are provided through the Site, Emergia Contact Center makes its best effort, but does not guarantee the complete truthfulness, accuracy, reliability, usefulness and/or timeliness of the Contents.
The information contained in the pages that make up this Portal is only informative, advisory, informative and publicity. In no case do they offer or have the nature of a binding or contractual commitment.
Limitation of Liability
Emergia Contact Center excludes all responsibility for the decisions that the User may make based on this information, as well as for possible typographical errors that the documents and graphics of the Page may contain. The information is subject to possible periodic changes without prior notice of its content by extension, improvement, correction or update of the Contents.
All notifications and communications by Emergia Contact Center to the User made by any means will be considered effective for all purposes.
Availability of the Contents
The service of the Website and the Contents has, in principle, indefinite duration. Emergia Contact Center, however, is authorized to terminate or suspend the provision of the Website service and / or any of the Contents at any time. When it is reasonably possible, Emergia Contact Center will warn previously the termination or suspension of the Page.
Personal data protection
Emergia Contact Center is aware of the importance of the privacy of personal data and therefore, has implemented a policy of data processing aimed at providing maximum security in the use and collection of the same, ensuring compliance with current regulations in the matter and configuring this policy as one of the basic pillars in the lines of action of the entity.
For all issues arising on the interpretation, application and compliance with this Legal Notice, as well as the claims that may arise from its use, all parties involved submit to the Judges and Tribunals of Barcelona, expressly waiving any other jurisdiction that may correspond to them.
The Legal Notice is governed by Spanish law.
Copyright © 2018 - Emergia Contact Center, S.L.
All copyrights are reserved by international intellectual property laws and treaties. It is expressly forbidden to copy, reproduce or disseminate, in whole or in part, by any means.