emergia offers a wide portfolio of solutions directed at its strategic purpose of boosting new markets with services and solutions oriented towards electronic commerce.

In this sense, our action lines are focused on covering the needs in different activities such as:

  • Satisfaction survey
  • NPS®
  • Etc
Online Support
  • FAQs Management
  • Virtual Assistant
  • Chat
  • Video Call
  • Social Networks
Omnichannel Customer Service
  Online Reputation

Relationship with Partners
(suppliers, advertisers, distributors, etc.)
  • Attention to channel
  • Lead Generation
Request Management
  • Follow-up
  • Incidents
  • Post-delivery support